Webinar series: MICE crisis management in times of COVID-19

Webinar I

MICE crisis management

Benefits and structure of MICE crisis management

What is crisis management? Why do we need MICE crisis management? What does MICE crisis management mean during the pandemic?

• Pandemic vs. crisis – a definition
• Which scenarios are useful for developing POST COVID-19 strategies?
• Why reputation management is important right now.

Webinar II

Crisis communication

How effective communication in crisis management can save your event.

Focus on communication. This webinar is about the mechanisms that help to capture and direct communication.

• How effective communication in a crisis can positively influence the behavior of participants, the results and the public perception of your event.
• Internal and external communication and social media (from employees, participants, stakeholders and the media) as the key to crisis management.
• Your reaction time on social media and the right message to get a crisis situation under control.

Webinar III

Checklist for a POST-COVID-19 strategy

We work out your checklist for doing things interactively and efficiently using a scenario.

Crisis management is a professionally developed tool for quickly analyzing, reacting and making decisions in the event of a crisis. We draw on ideas from NASA as well as from systemic coaching and systemic training.

• Analyze risks
• Plan measures
• Integrate communication

COVID-19 has not only deeply shaken the meetings industry, but has also presented us all with a personal and professional challenge. There has never been such an exceptional situation in this form before. We in the event industry are now asking ourselves: What happens after COVID-19 and what risks does the ‘new normal’ entail? What do we need to do to be well prepared for the new situation?

For this reason, we have adapted the planned webinar MICE Crisis Management Compact to the challenges of the current COVID-19 pandemic.

Crisis management means that we prepare for the worst before the crisis and have tools during the crisis that enable us to act, react and manage the situation. This requires good preparation for this transitional situation with COVID-19.

In the webinar series “MICE crisis management in times of COVID-19” with MICE crisis management expert Steff Berger, you will learn which POST-COVID-19 scenarios we should prepare for. In the MICE sector in particular, we face challenges that we can only overcome together as a team with our partners. Steff Berger shows how you can involve your service partners and suppliers and use their strengths as an event team to develop an appropriate assessment and crisis response.

In three parts you will gain an insight into the most important POST-COVID-19 strategies. Steff Berger has been an event and conference manager for 19 years and is a certified crisis manager and expert in crisis management at events.

REGISTER NOW:

https://www.tagungsplaner.de/fortbildungen/webinar-mice-krisenmanagement-kompakt/