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Photo: Sergi Briet I’ll be speaking at IBTM China in Beijing on August 28-29th, and am delighted to present both my recent talks – on anti-terror tactics for congresses, and crisis communication strategies. The sessions cover: ???? Everything to consider in a potential attack ???? How to include anti-terror strategies in your crisis plan ????…
Photo: Michael Pasternack #SHARINGISCARING People don’t like talking about Crisis Management. Which is a shame, because when we do, something magical happens. Everyone learns from each other, and we see that sharing is caring. Crisis management is prevention, and for MICE professionals it’s also reputation management. It helps your team feel confident and ready for…
Photo: Steff Berger #WORKTOGETHER Your event team might share common aims and goals, but do they have a common plan in the case of a crisis? Would they take the right actions, according to a predetermined strategy, knowing what they need to do as individuals and together as a team? We know a crisis can…
Photo: Sergi Briet #HOTTOPIC What’s your crisis management plan for your next conference or event? Crisis Management has become a hot topic. No fewer than 5 sessions at IMEX 2019 deal with challenging situations that could affect your credibility, your team and your organisation – from emergency evacuations to crisis comms, risk management and more.…
Photo: Michael Pasternack #FAKENEWS When it comes to social media, you probably know speed is everything. If misinformation, damaging opinion or fake news about your event is being posted on Twitter, Facebook or Instagram, then you need to move fast. Fake news spreads faster on social media than the truth – a team at MIT…
Photo: Michael Pasternack #TIMETOTALK Crisis management will be THE hot topic at #IMEX2019. And I am more than excited about being part of the program 2019. On this oppurtinity I will hold a lecture about crisis communication! Time to talk and to meet at #IMEX19! The sessions: http://bit.ly/2GgPLCF #events #eventprofs #eventmanagement #crisismanagement #unexpected
In critical situations or in a crisis we should not waste time to identify who is the decision making authority and has the lead. #WALKTHETALK before any critcial situation and make sure you have defined the roles before the unexpected happen. #WALKTHETALK It sounds like a simple question, but the answer could change according the…
Photo: Sergi Briet #DEALWITHIT It’s often the elephant in the room at an event production meeting: Crisis Management. Nobody wants to talk about it. Nobody wants to admit they might need it. Nobody wants to think about something going wrong. Perhaps people are worried that if they speak up about crisis prevention they’ll be viewed…
Photo: Steff Berger #SOCIALMEDIACRISIS Tacking a social media flurry before it becomes a storm – taking ownership. You’re busy running your event and something goes wrong. Something unexpected and awkward. One person posts about it on social media and within minutes it’s spreading like wildfire. #veryembarassing What to do? There’s no option. You have to…
